Tech & Security

Secure by Design.
Private by Default.

A cool demo is worthless if it cannot be trusted. We build AI systems with security and privacy built in from day one.

This page is for technical and operational stakeholders who want to understand how Infinity Services solutions handle security, data privacy, and compliance.

The Infrastructure

Deployment Options

  • Virtual Private Cloud (VPC): AWS, Azure, GCP.
  • On-Premise: Air-gapped options available.
  • Hybrid: Cloud management plane with local inference.

The Stack

We build on a modern, battle-tested open and commercial stack, including:

  • n8n – Workflow and orchestration
  • LangChain / LlamaIndex – LLM orchestration and retrieval tooling
  • Pinecone – Vector database for semantic search
  • Supabase / PostgreSQL – Transactional and metadata storage
  • Docker / K8s – Containerization and deployment

Security & Compliance

Data Privacy

No customer data is ever used to train public foundational models. All RAG contexts are ephemeral. Data is encrypted in transit and at rest, and retrieval contexts are scoped to the caller’s permissions.

Standards Alignment

We integrate seamlessly with your existing governance framework. Instead of asking you to trust our cloud, we deploy into yours, inheriting your existing firewalls, monitoring, and compliance controls automatically.

IAM & RBAC

Granular Role-Based Access Control ensures only authorized agents (and humans) can access sensitive indices. We integrate with your identity provider (e.g., Okta, Azure AD) so access to agents and data flows through your existing SSO and group policies.

Technical & Commercial FAQs

Is my business data secure?

Absolutely. We deploy into your private cloud (VPC) or on-premise environment. Your data never trains public models. We align with your existing compliance frameworks.

How long does implementation take?

Our fixed-cost Development Sprint takes 4 weeks from project kickoff to a working, production-ready solution. If you choose to expand the system to cover additional workflows, we scope and deliver those in subsequent iterative sprints.

Do you integrate with legacy systems?

Yes. That is our specialty. Whether it's an older SQL database, your CRM, your ERP, or spreadsheets, we build the bridges to connect your existing tools without forcing you to change your stack.

Who owns the Intellectual Property (IP)?

You do. Unlike SaaS platforms that rent you the intelligence, we build the system for you. The code, the agent workflows, and the specific model weights (adapter layers) belong to your company upon final handover.

Do you provide ongoing technical support?

Yes. We offer tiered Managed Services agreements for post-deployment monitoring, agent retraining, and version upgrades. Alternatively, we can train your internal DevOps team to take full ownership.

How do you handle LLM hallucinations?

We solve this architecturally using RAG (Retrieval-Augmented Generation) with strict citation requirements. If the model cannot find the answer in your provided documents, it is instructed to say "I don't know" rather than fabricating facts.