Case Studies

Results That Boardrooms
Understand.

We don't measure success in "tokens generated." We measure it in operational cost reduction and revenue acceleration.

Global Logistics Giant

Autonomous Support

The Challenge

A Fortune 500 logistics provider was overwhelmed by L1 support tickets regarding shipment status, customs delays, and address corrections. Human agents were burning out, and response times averaged 4 hours.

The Solution

We deployed a multi-agent system integrated with their ERP and CRM.

  • Agent A (Triage): Classifies incoming emails.
  • Agent B (Action): Queries the ERP for status.
  • Agent C (Response): Drafts empathetic responses.
70%
Ticket Deflection
$2.4M
Annual OpEx Savings

SaaS Customer Support Org

Tier 0 Agent Rollout (Coming Soon)

We deployed a Tier 0 autonomous agent for a global SaaS provider handling high-volume support.

  • 👉 60–70% Level 1 ticket deflection
  • 👉 Faster first response times
  • 👉 Improved CSAT scores

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